After the age of virtual assistants, we have now entered the era of AI chatbots. When virtual assistant apps like Google Assistant, Siri, etc., were introduced, users claimed that... Read more »
It’s estimated that over $400 billion are spent annually to run customer contact centers around the world. To cut costs, in recent years, contact centers have embraced AI and... Read more »
Impact investor Goodwell Investments and Oxfam Novib, a Dutch foundation and Oxfam International affiliate, have set up Pepea, a €20 million ($21.7m) fund, to provide financing to early-stage startups... Read more »
Effy is at a crossroads. The energy renovation company based in France is doing well, but it is addressing a market that is much bigger than anticipated. That’s why... Read more »
After weeks of stalling, Twitter finally announced its new API price structures on Wednesday. These three tiers include a barebone free level mostly meant for content posting bots, a... Read more »
Unacademy has laid off 12% of its workforce, or over 350 roles, in its latest round of layoffs — just over four months after cutting about 350 roles in November.... Read more »
