Oh no, your computer or laptop is acting up once more. If software issues have been ruled out, you’re most likely working with a hardware problem. It appears that a visit to the repair company is in order, but there are a few things you need to do first. Here are five things to think about before sending your computer in for service.
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Use caution when entrusting your device to others
Regrettably, not every repair shop is created equal. A well-established company with a track record of happy customers is a far superior option to the man down the street who claims to be “very brilliant with computers” and restores them in his basement. Also, don’t be a snob when it comes to the store you want to go to. Is the one you’re thinking about having a privacy policy? After all, you’re entrusting them with an important piece of information, so you want to make sure they’re doing everything they can to keep it safe.
Make sure you have a backup of your data
While the possibilities of the repair company mistakenly wiping your data are minimal, data loss is still a possibility. Keep a copy of the contents of your machine while it is being repaired to ensure that your data is safe. This is a wonderful practice to follow in general. Other than hardware failure, data loss can occur for a variety of reasons, but a solid Backup and Disaster Recovery strategy can help limit the effects.
Before repairing, make sure any personal data is removed or encrypted
Irrespective of how reputable a company is, there’s always the possibility that one of its employees is a jerk. You should make sure that your data is no longer accessible on the machine to ensure that it is genuinely safe from loss or theft. Encrypting the information saved on the machine, instead of or in addition to encrypting the information stored on the device, is a great idea. When someone does attempt to extract your information, all they’ll receive is a jumbled, incomprehensible mess.
Keep your software license keys safe
This is particularly crucial to remember if you depend on specific software solutions to be productive. There’s always the possibility that a section of the repairing process would accidentally erase your important programs. If this is the case, you’ll want to keep these keys on hand because you’ll need them to reinstall your solutions later. This includes your device’s operating system.
Make it as simple as possible to use your device.
Make accessing your device as simple as possible
Granted, we don’t provide this advice very frequently, but the specialists at the repair business will need to be able to get in and check that everything is in working order to do the necessary repairs. You may make this a lot easier by removing the requirement for a password when accessing Windows, enabling the repair technician to focus on their work. It’s also a good idea to write a full overview of the issue and place it outside to aid the IT support in Ottawa to identify the issue.
Things do, unfortunately, break from time to time. Attempting to fix these issues should not result in a larger problem, so you should follow these instructions to avoid any problems.
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